Cancellation Policy and Missed Appointments Policy

Out of respect, we kindly ask that you provide at least 24 hours notice if you need to cancel an appointment.

Any missed appointments or appointments cancelled without 24 hours notice, will incur a fee of $30.00. Thank you for understanding.

How to cancel an appointment:

To cancel or reschedule an appointment, please email us at kate@katemoffat.co.nz or admin@katemoffat.co.nz.

Running late?

If you are running late to an appointment, please kindly let us know by sending us an email. Please note your appointment time may be cut short where there are clients booked directly after your session. The standard consultation fee applies to all late appointments. Please note that any missed appointments without 24 hours notice will incur a fee of $30.00.